Q. What time is Check-In?
A. Check-In is from 4:00 – 10:00 p.m. unless prior arrangements are made, and Check-Out is at 10:00 a.m.
Q. Can I bring pets?
A. Sundance Cottage is the Pet Friendly property. To encourage tenants to register their animals and provide a pet deposit, each unregistered pet/animal (an unregistered animal is one not described to Agent at time of booking) is subject to $40.00 per night rent + $ 100.00 pet fee.
Q. Is smoking allowed?
A. SMOKING IS PERMITTED OUTSIDE ONLY. If we find evidence or the odor of smoking or pets inside any of our cabins NOT designated as pet friendly you agree to forfeit your entire security deposit. You may smoke on the decks or porches. Please be courteous and smoke responsibly outside. If any guest violates this policy, the Agent may, at the Agent’s sole discretion, terminate this lease with no refund of the unused portion of the rents and may enter the premises and remove Tenant, the members of his party, and their belongings. Tenant is notified that they will be subject to an expedited eviction procedure pursuant to the “Vacation Rental Act.”
Q. What is your Cancellation Policy?
A. A thirty (30) day notice is required for cancellation, 45 days for all major holidays. Cancellations must be in writing to agent. If you must cancel your reservation, you will receive a refund of the advance rent deposit, less a cancellation fee of $50.00. For less than 30 days notice of cancellation a diligent effort will be made to re-rent the property, the full rent payment will be forfeited unless the cabin is re-rented for the same time period. We highly recommend the purchase of Trip Interruption Insurance, which covers many reasons for canceling. Click on www.insuremytrip.com for information on travel insurance. NO Shows will receive NO Refund.
Q. How far are you from Asheville, or the Biltmore House?
We are located about 26 miles to Asheville and 28 miles to the Biltmore House.
Q. Can I walk to the beach from my cabin?
The public beach and water park at Lake Lure are a short walk, across the Flowering Bridge, from all of our cabins.
Q. How far are you the from the entrance to Chimney Rock State Park?
Less than a mile.
Q. How far are you from Brevard 'Land of the Waterfalls'?
Approximately 45-60 minutes.
Q. Is there white water rafting available in the area?
Yes, on the Green River in Saluda; which is approximately 45 minutes away. Also, on the French Broad River near Asheville at the Blue Heron.
Q. Where can I learn more about activities and things to do in the area?
Yes, for your convenience there are brochures and information available in each of our cabins. Should you be interested in learning more, a short three-block walk to our Lake Lure Welcome Center will provide you with all the maps and information you need to have a wonderful stay.
Q. Any suggestions about what to do on a rainy day with young children?
Absolutely! In the neighboring small town of Rutherfordton there is the highly acclaimed Kid Senses Museum and The Fun Depot in Asheville are excellent choices.
Q. Do you have any cabins with hot tubs?
No, however we offer indoor Jacuzzi tubs in Autumn Splendor, Creek Waters and Blue Skies.
Q. Are you motorcycle friendly?