Q. What time is check in?
A. Check-In is from 4:00 – 7:00 p.m. unless prior arrangements are made, and CHECK-OUT is at 10:00 a.m. Please call 625-8714 if you plan to leave earlier than 10:00 a.m.
Q. Can I bring pets?
A. Evergreen Cottage, River Landing Cabin & Sundance Cottage are all Pet Friendly. To encourage tenants to register their animals and provide a pet deposit, each unregistered pet/animal (an unregistered animal is a one not described to Agent at time of booking is subject to $40.00 per night rent + $ 100.00 pet fee.
Q. Is smoking allowed?
A. SMOKING IS PERMITTED OUTSIDE ONLY. If we find evidence or the odor of smoking or pets inside any of our cabins NOT designated as pet friendly you agree to forfeit your entire security deposit. You may smoke on the decks or porches. Please be courteous and smoke responsibly outside. If any guest violates this policy, the Agent may, at the Agent’s sole discretion, terminate this lease with no refund of the unused portion of the rents and may enter the premises and remove Tenant, the members of his party, and their belongings. Tenant is notified that they will be subject to an expedited eviction procedure pursuant to the “Vacation Rental Act.”
Q. What is your Cancellation Policy?
A. A thirty (30) day notice is required for cancellation, 45 days for all major holidays. Cancellations must be in writing to agent. If you must cancel your reservation, you will receive a refund of the advance rent deposit, less a cancellation fee of $50.00. For less than 30 days notice of cancellation a diligent effort will be made to re-rent the property, the full rent payment will be forfeited unless the cabin is re-rented for the same time period. We highly recommend the purchase of Trip Interruption Insurance, which covers many reasons for canceling. Click on www.insuremytrip.com
for information on travel insurance. NO Shows will receive NO Refund.
Q. How far are you from Asheville, or the Biltmore House?
We are located about 26 miles to Ashevlle and 28 miles to the Biltmore House.
Q. Can I walk to the beach from my cabin?
The public beach and water park at Lake Lure are a short walk from all of our cabins except River Landing which would require a vehicle and is a 10 minute drive.
Q. How far are you the entance to Chimney Rock State Park?
Less than a mile.
Q. How far are you from Brevard 'Land of the Waterfalls'?
Approximately 45-60 minutes.
Q. Is there white water rafting available in the area?
Yes, on the Green River in Saluda approx. 45 minutes away.Also, on the French Broad River near Asheville at the Blue Heron.
Q. Where can I learn more about activities and things to do in the area?
There are brochures and information available in every cabin for your conenience. Should you be interested in learning more, a short three block walk to our Lake Lure welcome center from your cabin door will provide you with all the maps and information you need to have a wonderful stay.
Q. Any suggestions about what to do on a rainy day with young children?
Absolutely! In the neighboring small town of Rutherfordton there is the highly acclaimed Kid Senses Museum and The Fun Depot in Asheville are excellent choices.
Q. Do you have ny cabins with hot tubs?
No, however we offer Jacuzzi indoor tubs in Autumn Splendor, Creek Waters and Blue Skies.
Q. Are you motorcycle friendly?